Welcome to the video support library. Our video guides below are designed to assist you in navigating Centre Hub, from centre approval to downloading your certificates. Find step-by-step tutorials that guide you through each process. Simply select an option from the menu below to watch the video.
The centre approval process supports the centre manager so that they understand what is expected of them and their centre in delivering our qualifications.
Centre staff must be added to Centre Hub to assign them to the courses they tutor or internally verify. These are distinct from user accounts and do not grant staff members access to log into Centre Hub.
User accounts are specifically designed for staff members to log into Centre Hub and administer courses. For instance, you can create a user account for a tutor so they can register learners or claim certificates through Centre Hub.
Section one of this video demonstrates how to add centre staff. Section two covers assigning centre staff to a programme. Section three shows you how to create user accounts to grant your staff access to Centre Hub.
This support video shows you how to assign a user account to a course so they can administer the course through Centre Hub.